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CSIS Travel Cover Now Available

Member‑only travel cover made simple! Gold or Platinum, single trip or annual. No medical screening required.

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Welcome to CSIS Travel Cover

This innovative new product is available only to closed membership groups and is designed for simple, stress‑free application from start to finish. Choose single‑trip or annual cover, with Gold or Platinum options tailored to your needs.

No medical screening required, please see accepted conditions and eligibility.

Travel with confidence, with cover that fits your plans and your budget.
 

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Key features and benefits.

 

  • Accepted conditions – no medical screening needed*
  • Cover available up to the age of 79
  • Single trip or annual cover available
  • Up to £5,000 cancellation cover per person
  • Access to a GP 24/7 for peace of mind
  • Options for winter sports and cruise cover
  • Excess waiver option

*Subject to our full list of accepted conditions and eligibility criteria.

Quote and buy online or call us on 01622 766960 (option4)

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Accepted conditions & eligibility criteria

Please review the below accepted conditions and eligibility criteria carefully and ensure that you can comply. If you have any doubts please just pick up the phone and give our friendly team a call - we'd be happy to help.

If you are unable to meet these conditions you can try our alternative travel insurance - click here for details.

 

Accepted conditions & eligibility criteria

The following list shows the conditions that are automatically included as pre-existing medical conditions provided that any words in brackets apply to you.
 

  • Asthma (Diagnosed before age 50, you are not prescribed more than 2 medications/inhalers including nebulisers for this and have not been admitted to hospital in the last year)
  • Arthritis/Osteoarthritis (the affected person must be able to walk independently at home without using mobility aids)
  • Anxiety/Depression (No hospital admissions or cancelled trips due to this)
  • Acid reflux
  • ADHD/Autism
  • Back and/or neck problems (no hospital admissions in last 2 years, not prescribed daily pain relief)
  • Breast cancer (No spread to other areas of the body, diagnosed more than 2 years ago)
  • Basal cell carcinoma
  • Coronavirus (COVID-19) including Long Covid (providing there is no ongoing treatment)
  • Diabetes (providing there have been no complications other than: retinal damage, nerve damage, leg or foot ulcers)
  • Enlarged prostate (Benign only)
  • Glaucoma (providing it is not a complication of diabetes)
  • High or controlled blood pressure
  • High or controlled cholesterol levels
  • Hiatus hernia (No hospital admissions in last 2 years, no ongoing treatment)
  • Inguinal hernia (groin hernia)
  • Irritable Bowel Syndrome/IBS (providing no hospital admissions in the last 2 years)
  • Low blood pressure
  • Osteoporosis (with no fractures/broken bones or joint replacements in last 2 years)
  • Overactive thyroid,
  • Prostate cancer (which has not spread to other parts of the body and which was diagnosed more than 2 years ago)
  • Underactive or overactive thyroid

The following list of minor ailments are also covered:

  • Acne
  • Allergic rhinitis
  • Allergies (with no hospital treatment in the last 12 months),
  • Bladder weakness
  • Blindness or partial sightedness
  • Broken bone (fully recovered & no further follow-ups)
  • Carpel tunnel syndrome
  • Cataracts
  • Chicken pox (if completely resolved)
  • Common cold
  • Cuts and abrasions (which are not self-inflicted and do not need further treatment)
  • Cystitis (provided you are not having any ongoing treatment),
  • Deafness
  • Diarrhoea and vomiting (if completely resolved)
  • Downs Syndrome
  • Eczema (providing no hospital admissions in last 12 months)
  • Essential tremor
  • Flu
  • Gout
  • Haemorrhoids
  • Hayfever
  • Ligament or tendon injury (with no current treatment required)
  • Macular degeneration
  • Menopause
  • Migraine (with no ongoing investigations),
  • Nasal polyps
  • PMT
  • Rosacea
  • Sinusitis
  • Tinnitus
  • Urticaria
  • Varicose veins in legs
  • Vomiting and diarrhoea (if completely resolved)
  • Vertigo
  • Weak bladder
     

You will not be eligible for any cover under this policy if you have more than one of the conditions listed below:
 

  • Angina treated with a coronary angioplasty/Stents (with no hospital admissions or treatment in last 2 years other than prescribed medication)
  • Arrhythmia, including benign arrythmia (with no hospital admissions in last 2 years)
  • Heart attack (with no hospital admissions or hospital treatment in last 2 years)
  • TIA/Transient Ischemic Attack/Mini Stroke (which happened more than 2 years ago)

Frequently Asked Questions
 

Coming Soon

FAQs coming soon. Please check back.

If we can't offer you the travel insurance cover you want, or your premium is higher than you expected because you have serious medical conditions, you may be able to get help by accessing the Money and Pensions Service (MaPS) Directory online at www.maps.org.uk or by calling them on 0800 138 7777 (Monday - Friday 8am - 6pm).

Why choose CSIS?

Our customer service, and treating customers fairly is at the heart of what we do. Rated 'Excellent' for our service on Trustpilot. We are always happy to speak to you on the phone, and our policies include the following as standard:

  • Competitive premiums
  • Friendly, knowledgeable staff
  • Helpful phone service
  • A range of cover & options
  • Monthly & annual premium options
  • Immediate cover available

 

A reputation you can trust.

Don’t believe us? Just read through some of the many reviews we have from our happy customers.

 

Call our friendly sales team today on

01622 766960 

or email us at insurance(at)csis.co.uk

 
Office Hours:
  • 9.00am - 5.00pm Monday - Friday 
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  • Phone Lines:
  • 9.00am - 4.00pm Monday - Friday 
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Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.