Our Story
The insurance people who care.
At CSIS, we aim to be the insurance provider of choice for Civil and Public Servants by offering a range of quality products at competitive prices with a first class service you can trust.
The Civil Service Insurance Society was founded in 1890 to enable civil servants to purchase life assurance on advantageous terms to help provide valuable protection for their widows and orphans. The life assurance business was eventually replaced by Car, Home and Travel insurance products. It was also extended to all serving, retired and former civil and public servants and partners.
The Society is a company limited by guarantee, and has no shareholders, but accounts to members drawn from within its public sector audience.
We offer quality products at competitive prices with exceptional customer service and, being a “not for profit” organisation, we then donate any available surplus to Civil and Public Service Charities via the CSIS Charity Fund. Since 2007, CSIS has donated over £9million to help put peoples lives back on track.
In addition, during that time the Civil Service Insurance Society has regularly supported many local charities through its Corporate Social Responsibility budget which has seen more than £594,000 donated to good causes.
CSIS is pleased to provide quality insurance products from a range of well-known Insurers. Our office is in Maidstone, Kent and is dedicated to trust and fairness when looking after our customers, with our telephone based Sales and Customer Services team available 9am - 5pm Monday – Friday.
CSIS Charity Fund
The CSIS Charity Fund is an independent charity which works with partner organisations to help civil and public servants and their families get through tough periods in life. They also support the spouses of deceased policyholders of the Civil Service Insurance Society (CSIS) who may be facing hardship, and they’ve been doing that for more than 100 years.
Why choose CSIS?
Our customer service, and treating customers fairly is at the heart of what we do. Rated 'Excellent' for our service on Trustpilot. We are always happy to speak to you on the phone, and our policies include the following as standard:
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Quality coverage while giving back
Car Insurance
We work with a range of insurers to provide you cover that's right for you.
Roadside Assistance and Motor Legal Expenses options available. Great customer service to give you peace of mind that we are always here for you.
Home Insurance
We offer a range of home insurance policies to suit your needs.
Family Legal Expenses and Home Emergency options available. A first class customer service team thats always here when you need us.
Travel Insurance
CSIS have become the provider of choice for many satisfied customers.
Cover options include Medical Assistance, Repatriation and Cancellation. This is paired with our great customer service here whenever you might need us.
Transparency & trust from the insurance people who care.
Unlike many other insurance brokers we are always ready to pick up the phone and talk to you. Our friendly and knowledgeable team are here for you.
With our great service you can trust the Civil Service Insurance Society (CSIS) to help you choose which cover is right for you. Our range of optional cover options can also be added to any policy if required.
A reputation you can trust.
Don’t believe us? Just read through some of the many reviews we have from our happy customers.
Products
Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.