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Travel insurance
you can trust.


Whether holidaying in the UK or abroad our range of annual and single trip travel insurance policies will give you complete peace of mind. At CSIS, we compare prices and multiple insurers to help find the travel insurance to suit your needs and your pocket - including options for bronze, silver and gold cover!  Leave it with us to do the shopping around for you.
 

Start a QuotE*

*Clicking the above link will direct you to the Aneevo website.

If you are a CSPA member, please click here for a quote.

Transparency & trust from the insurance people who care.

Our high levels of cover include medical assistance, repatriation and cancellation as standard. Our friendly and knowledgeable team are here for you.

With our great service you can trust CSIS to help you find the right cover for you and your family. 
 

Get a QuotE*

*Clicking the above link will direct you to the Aneevo website.

If you are a CSPA member, please click here for a quote.

Key features and benefits.

 

  • Single trip or annual travel cover available
  • Optional cruise cover available
  • Cancellations and delays cover available
  • Pre-existing medical conditions*
  • Personal liability cover
  • UK contact centres

*If declared and subject to underwriter acceptance.

Quote and buy online or call us on 01622 766960

START A TRAVEL QUOTE*

*Clicking the above link will direct you to the Aneevo website.

If you are a CSPA member, please click here for a quote.

Policy not quite up
for renewal yet?

Leave it with us and we will remind you.

Request a Reminder

More about our coverage...

If you’re new to CSIS or an existing customer and you need information, this guide will help you learn more about our travel insurance coverage and the additional options that are available to you.

Product details are correct as of the 13/01/2025.

FURTHER COVERAGE INFORMATION

At CSIS, we work with Aneevo and their providers to enable you to quickly and easily compare travel insurance based on your requirements.  Our aim is to find you the right cover at the best price.
 

Features & benefits of travel insurance

When you compare and buy travel insurance via CSIS, a typical policy offers the following features and benefits:
 

Single trip & annual multi-trip policies

Aveeno’s single trip travel insurance protects you for one, singular trip of up to 365 days (age restrictions may apply) – it can even cover all companions in one policy to avoid the need of taking out multiple policies. With no upper age limit and zero excess options available, you can feel confident that you’ll find the right deal for your next trip.

For avid travellers planning on travelling multiple times within the year (up to 93 days) - in the UK or abroad, then you may benefit from annual multi-trip travel insurance (age restrictions may apply).  
 

Medical expenses

Medical expenses cover ensures that you aren’t left with a stack of medical bills if you fall ill or have an accident and subsequently require medical attention while on holiday. It covers anything from a visit to the doctors right up to hospitalisation and ongoing treatment.
 

Pre-existing medical conditions

Travel insurance for existing medical conditions can be hard to come by. However, thanks to our partnership with aneevo.com, there’s no need for a medical certificate at purchase and you won’t be asked to list all of your medications.

Personal liability

Personal liability cover provides you with financial protection in the event of any injuries or damages that you cause to a third-party whilst you’re on holiday.
 

Baggage & belongings

Baggage and belongings cover provides protection against the risk of your suitcase and its contents being lost or damaged during transit. It also covers personal belongings, whether they are in your suitcase or not.
 

Terrorism cover

Terrorism cover provides financial protection against the costs that you might incur as a result of an act of terrorism. This includes, but isn’t limited to medical expenses, transport, travel home and evacuation to a safe place.
 

Please note: Features, benefits and cover will vary by insurer. It’s therefore important to read an insurance providers policy booklet and terms in full before you buy travel insurance.
 

A fast and easy application

Applying for our Travel Cover only takes a few minutes.  Our online application has been designed to be quick, simple and straightforward, just remember to answer all the questions correctly and we’ll then present you with the choice from our providers that fits your individual requirements.

That way, you can pick the perfect cover for you!
 

Get a travel quotE*

*Clicking the above link will direct you to the Aneevo website.

If you are a CSPA member, please click here for a quote.

 

If we can't offer you the travel insurance cover you want, or your premium is higher than you expected because you have serious medical conditions, you may be able to get help by accessing the Money and Pensions Service (MaPS) Directory online at www.maps.org.uk or by calling them on 0800 138 7777 (Mon-Fri 8am - 6pm).

ESSENTIALS TO THINK ABOUT BEFORE YOU TRAVEL

  • Do you have at least 6 months left on your passport?
  • Do you need a visa for the country you are visiting?
  • What are the coronavirus restrictions on the area you are travelling to?
  • Have you checked the FCDO advice on the area you are travelling to/through?

MAKING A CLAIM


Please check your policy documents to confirm which insurance provider you are with. If you are unsure of your provider please just give us a call at 01622 766960.
 

Avion (For policies purchased before 04.04.23)
24-Hour Emergency Assistance: +44 (0) 203 819 7170
Claims when you return: 01702 553 443

Avion (For policies purchased on/after 04.04.23)
24-Hour Emergency Assistance: +44 (0) 208 057 3896
Claims when you return: 01702 746 549
Online: www.submitaclaim.co.uk/ane

Beyond Travel Insurance
24-Hour Emergency Assistance: +44 (0) 208 608 4163
Claims when you return: 01608 641 351
Email: justtravel(at)claimsconsotiumgroup.co.uk

Easycover 
24-Hour Emergency Assistance: +44 (0) 1444 465 553
Claims when you return: 0208 8667 2461
Online: www.rpclaims.com/easycover
Please quote scheme code: A51766

Escape (AIG)
24-Hour Emergency Assistance: +44 (0) 127 374 0927
Online: uk.assistance(at)aig.com
Claims when you return: 01273 740 925
Online: aigtravelclaims(at)aig.com

Fit4Travel 
24-Hour Emergency Assistance: +44 (0) 1733 22 4357
Claims when you return: 01733 224 823
Email: claims(at)white-horse.ie

FreeSpirit Flex (For policies purchased before 04.04.2024)
24-Hour Emergency Assistance: +44 (0) 203 819 7170
Email: internationalhealthcare(at)healix.com
When you return: +44 (0) 1608 641 351
Email: claims(at)rogerrich.co.uk

Freespirit Flex (for policies purchased on or after 04.04.24)
24-Hour Emergency Assistance: +44 (0) 208 608 4216
Claims when you return: +44 (0) 343 227 0842
Email: fsclaims@claimsconsortiumgroup.co.uk

Good 2 Go Extra
24-Hour Emergency Assistance: +44 (0) 01444 465 573
Claims when you return: +44 (0) 1444 465 590
Online: www.imglobal.com/member/assistance/claims

Ready to Go (AIG)
24-Hour Emergency Assistance: +44 (0) 127 374 0927
Email: uk.assistance(at)aig.com
Claims when you return: +44 (0) 1273 740 925
Email:
aigtravelclaims(at)aig.com
Crisis Response Services (Gold policy holders only) +44 (0) 127 374 0927

 

 

Frequently Asked Questions...

Find answers to commonly asked questions about CSIS travel insurance.

View the FAQs

If we can't offer you the travel insurance cover you want, or your premium is higher than you expected because you have serious medical conditions, you may be able to get help by accessing the Money and Pensions Service (MaPS) Directory online at www.maps.org.uk or by calling them on 0800 138 7777 (Monday - Friday 8am - 6pm).

Why choose CSIS?

Our customer service, and treating customers fairly is at the heart of what we do. Rated 'Excellent' for our service on Trustpilot. We are always happy to speak to you on the phone, and our policies include the following as standard:

  • Competitive premiums
  • Friendly, knowledgeable staff
  • Helpful phone service
  • A range of cover & options
  • Monthly & annual premium options
  • Immediate cover available

 

A reputation you can trust.

Don’t believe us? Just read through some of the many reviews we have from our happy customers.

 

Call our friendly sales team today on

01622 766960 

or email us at insurance(at)csis.co.uk

 
Office Hours:
  • 9am - 5pm Monday - Friday
  •  

 

Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.