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Cookie Policy

We use cookies to help make it easier for you to access our website.

Cookies are pieces of information that a website transfers to your computer’s hard disk so that the website can remember who you are. Most websites use cookies. Cookies cannot be used by themselves to identify you. Cookies are also used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. When you first visit this website you will have been given the option to manage your cookie settings. You can Change Cookie Preferences at any time.

 1. What are cookies?

A cookie, also known as a HTTP cookie, web cookie or browser cookie, is a piece of data stored by a website. Cookies were designed to be reliable mechanisms for websites to remember things that a browser had done there in the past which can include having clicked particular buttons, logging in, or having read pages on that sites months or years ago. They are generally used to save you time filling in forms and re-entering data and are stored on YOUR computer.
- Source: “HTTP cookie” Wikipedia

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you.

2. Cookies can be categorised into five main types:

Necessary cookies 
Necessary cookies are crucial for the basic functions of the website and the website will not work in its intended way without them. These cookies do not store any personally identifiable data.

Functional cookies 
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Analytics cookies 
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Performance cookies
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies
Advertisement cookies are used to deliver visitors with customized advertisements based on the pages they visited before and analyze the effectiveness of the ad campaign.

3. What sort of cookies does use?

We use only "Necessary cookies", “Functional cookies” and "Analytics cookies" on this website to provide you with a better experience and to anonymously monitor visitor usage of the site to help us maintain and improve our website. No personal can be collected using these types of cookie, only aggregated statistics about the general use of our site. You can Change Cookie Preferences at any time and view details on specific cookies used.

4. Does anyone else use cookies on the site?

Like the majority of websites, we use Google Analytics to anonymously monitor our website traffic and how our website is used to help us improve our site’s content and functionality for our visitors. We also use a service called HotJar to allow us to monitor and improve our customers user experience.

5. How can a website user block cookies?

Cookies are generally used to enhance the experience of using a website, however if you wish to block cookies this can either be applied in your web browser’s settings, or you can Change Cookie Preferences at any time.

Call our friendly sales team today on

01622 766960 

or email us at insurance(at)

Office Hours:
  • 8:30am - 5:30pm Mon-Fri
  • 9:00am - 1:00pm Sat



Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.