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CSIS is following government advice very carefully on COVID 19 and many of our employees are now working from home. Therefore, until further notice, we have taken the decision to amend our opening hours to 9am to 5pm Monday to Friday, and 9am to 1pm on Saturdays. You may, of course, still email us at insurance@csis.co.uk if your query is not of an urgent nature.

CSIS have also adapted the posting of customer insurance documents to an electronic delivery format whenever possible. This is a new “greener” way of CSIS communicating with you, and we feel that the move to emailing documents will improve our service level to customers.

Thank you for your continued support.