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Your Feedback Really Matters - A Little Thank You Goes a Long Way

We have been amazed by the wonderful feedback that has been sent in throughout 2024. As well as your emails, you have raised our Trustpilot score to 4.8/5, and on average, you have given us a score of 9.2/10 from the surveys that you have taken time to complete.

We love to read these and share them with the team, and they are always so grateful to hear when they have been able to help you.

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More recent stories from CSIS…

Taking the Leap for the Charity for Civil Servants

September 17, 2026

This September, Charity for Civil Servants is inviting supporters across the Civil Service community to take part in its exciting Skydive Challenge, helping to raise vital funds for current, former and retired civil servants and their families.

Read More

Help Us Spread the Word

September 17, 2026

Earlier this year, we attended a couple of events where we had the opportunity to speak with civil servants and retirees from across the UK. One thing surprised us: many people we spoke to had never heard of CSIS or were unaware of the member benefits and…

Read More

We Are Moving to Digital First Communications

September 16, 2026

CSIS is moving towards a digital first approach to customer communications wherever possible. Communicating by email enables us to provide a faster, more efficient service, while reducing paper and postage costs. As a not-for-profit organisation, this…

Read More

Quality coverage while giving back

Car Insurance
Car insurance from CSIS - The insurance people who care

The right cover for the road ahead. Get a quote today.

Roadside Assistance and Motor Legal Expenses options available. Great customer service to give you peace of mind that we are always here for you.

Request a Car QuoteMore on Car Insurance

Home Insurance
Home insurance from CSIS - The insurance people who care

We offer a range of home insurance policies to suit your needs.

Family Legal Expenses and Home Emergency options available. A first class customer service team thats always here when you need us.

Start a Home QuoteMore on Home Insurance

Travel Insurance
Travel insurance from CSIS - The insurance people who care

CSIS have become the provider of choice for many satisfied customers.

Cover options include Medical Assistance, Repatriation and Cancellation. This is paired with our great customer service here whenever you might need us.

Start a Travel QuoteMore on Travel Insurance




A reputation you can trust.

Don’t believe us? Just read through some of the many reviews we have from our happy customers.

 

Call our friendly sales team today on

01622 766960 

or email us at insurance(at)csis.co.uk

 
Office Hours:
  • 9.00am - 5.00pm Monday - Friday 
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  • Phone Lines:
  • 9.00am - 4.00pm Monday - Friday 
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Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.