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Welcome to all Royal Mail staff members

CSIS offers a range of insurance products at competitive prices with a first class service you can trust. Why not get a quote today and see if we can help save you money!

10% discount* on car & home insurance - just quote 'Royal Mail'

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Transparency & trust from the insurance people who care.

Unlike many other insurance brokers we are always ready to pick up the phone and talk to you. Our friendly and knowledgeable team are here for you.

With our great service you can trust the Civil Service Insurance Society (CSIS) are here to help you choose which cover is right for you. Our range of optional cover options can also be added to any policy if required.

Travel Insurance Now Available... 

 

For all Royal Mail employees and retirees

This innovative product is based on a list of accepted conditions meaning you can travel with confidence without the need for lengthy medical screening. If you are unable to meet the criteria please give us a call or follow the link to our alternative options.  


Quote and BUY

 

Accepted conditions & eligibility criteria

Please review the below accepted conditions and eligibility criteria carefully and ensure that you can comply. If you have any doubts please just pick up the phone and give our friendly team a call - we'd be happy to help.

If you are unable to meet these conditions you can try our alternative travel insurance - click here for details.

 

Accepted conditions & eligibility criteria

The following list shows the conditions that are automatically included as pre-existing medical conditions provided that any words in brackets apply to you.
 

  • Asthma (Diagnosed before age 50, you are not prescribed more than 2 medications/inhalers including nebulisers for this and have not been admitted to hospital in the last year)
  • Arthritis/Osteoarthritis (the affected person must be able to walk independently at home without using mobility aids)
  • Anxiety/Depression (No hospital admissions or cancelled trips due to this)
  • Acid reflux
  • ADHD/Autism
  • Back and/or neck problems (no hospital admissions in last 2 years, not prescribed daily pain relief)
  • Breast cancer (No spread to other areas of the body, diagnosed more than 2 years ago)
  • Basal cell carcinoma
  • Coronavirus (COVID-19) including Long Covid (providing there is no ongoing treatment)
  • Diabetes (providing there have been no complications other than: retinal damage, nerve damage, leg or foot ulcers)
  • Enlarged prostate (Benign only)
  • Glaucoma (providing it is not a complication of diabetes)
  • High or controlled blood pressure
  • High or controlled cholesterol levels
  • Hiatus hernia (No hospital admissions in last 2 years, no ongoing treatment)
  • Inguinal hernia (groin hernia)
  • Irritable Bowel Syndrome/IBS (providing no hospital admissions in the last 2 years)
  • Low blood pressure
  • Osteoporosis (with no fractures/broken bones or joint replacements in last 2 years)
  • Overactive thyroid,
  • Prostate cancer (which has not spread to other parts of the body and which was diagnosed more than 2 years ago)
  • Underactive or overactive thyroid

The following list of minor ailments are also covered:

  • Acne
  • Allergic rhinitis
  • Allergies (with no hospital treatment in the last 12 months),
  • Bladder weakness
  • Blindness or partial sightedness
  • Broken bone (fully recovered & no further follow-ups)
  • Carpel tunnel syndrome
  • Cataracts
  • Chicken pox (if completely resolved)
  • Common cold
  • Cuts and abrasions (which are not self-inflicted and do not need further treatment)
  • Cystitis (provided you are not having any ongoing treatment),
  • Deafness
  • Diarrhoea and vomiting (if completely resolved)
  • Downs Syndrome
  • Eczema (providing no hospital admissions in last 12 months)
  • Essential tremor
  • Flu
  • Gout
  • Haemorrhoids
  • Hayfever
  • Ligament or tendon injury (with no current treatment required)
  • Macular degeneration
  • Menopause
  • Migraine (with no ongoing investigations),
  • Nasal polyps
  • PMT
  • Rosacea
  • Sinusitis
  • Tinnitus
  • Urticaria
  • Varicose veins in legs
  • Vomiting and diarrhoea (if completely resolved)
  • Vertigo
  • Weak bladder
     

You will not be eligible for any cover under this policy if you have more than one of the conditions listed below:
 

  • Angina treated with a coronary angioplasty/Stents (with no hospital admissions or treatment in last 2 years other than prescribed medication)
  • Arrhythmia, including benign arrythmia (with no hospital admissions in last 2 years)
  • Heart attack (with no hospital admissions or hospital treatment in last 2 years)
  • TIA/Transient Ischemic Attack/Mini Stroke (which happened more than 2 years ago)

Car & home insurance.

Check out some of the key features, benefits and options of our products...

 

Car Insurance

  • Competitive pricing with voluntary excess available to reduce premiums - 10% Discount for members of Royal Mail (proof of employment required)
  • Comprehensive or third party, fire and theft policies
  • Optional motor legal and breakdown cover
  • Monthly and Annual premium payment available
  • Immediate cover available
  • Helpful phone service

Request a Car Quote More on Car Insurance

*Our current discount applies to policies written in England, Scotland and Wales. Unfortunately, it does not extend to Northern Ireland at this time due to regional pricing differences based on risk. We hope to review this in the future.

10% discount with your insurance

Home Insurance

  • Competitive pricing
  • A range of buildings, contents and combined policies
  • Optional family legal cover
  • 9 out of 10 clients renew with us each year
  • Monthly and Annual premium payment available
  • Immediate cover available
  • Helpful phone service

Call today for a quote on
01622 766960

*Only available when calling CSIS for a quotation. Discount only applies when cover is offered with our provider Salvation Army General Insurance Corporation Ltd (sagic).

10% discount with your insurance

Call us for a quote today on 01622 766960

Offering you even more.

As well as car and home insurance, CSIS are pleased to offer you access to a wide range of other products...

 

Let/2nd Property Insurance

Peace of mind insurance cover for a variety of assets such as let properties, unoccupied properties and UK holiday homes.

Find out More
Bicycle Insurance

In association with Cycler, CSIS are happy to be able to introduce Comprehensive bicycle and e-bike insurance with cover for up to 5 bikes.

Find out More
Boat Insurance

In association with Noble Marine, CSIS are happy to be able to introduce Comprehensive Boat Insurance for a range of boats and crafts.

Find out More
Caravan Insurance

In association with Coast, CSIS are happy to introduce great value insurance for Touring Caravans, Motorhomes, Statics & Trailer Tents.

Find out More
Car Hire Excess Insurance

In association with Questor, CSIS are happy to be able to introduce Car Hire Excess Insurance with daily and annual cover options to suit your needs.

Find out More
Life Insurance

In association with Zurich, CSIS are pleased to introduce great value Life insurance cover - Affordable life cover to protect you and your family.

Find out More
Musicians Insurance

In association with New Moon, CSIS are happy to be able to introduce Musicians Insurance for individuals, groups, bands and orchestras.

Find out More
Mobility Scooter Insurance

In association with ETA, CSIS are happy to be able to introduce Comprehensive Mobility Scooter insurance with cover from just £65 per year.

Find out More
Short Term Car Insurance

In association with GoShorty, CSIS can introduce competitive short term car insurance cover. Get cover from just 1 hour up to 28 days.

Find out More
Young Driver Insurance

In association with Marmalade, CSIS are happy to be able to introduce great value annual car insurance products specifically for young drivers.

Find out More

Why choose CSIS?

Our customer service, and treating customers fairly is at the heart of what we do. Rated 'Excellent' for our service on Trustpilot. We are always happy to speak to you on the phone, and our policies include the following as standard:

  • Competitive premiums
  • Friendly, knowledgeable staff
  • Helpful phone service
  • A range of cover & options
  • Monthly & annual premium options
  • Immediate cover available

 

A reputation you can trust.

Don’t believe us? Just read through some of the many reviews we have from our happy customers.

 

Call our friendly sales team today on

01622 766960 

or email us at insurance(at)csis.co.uk

 
Office Hours:
  • 9.00am - 5.00pm Monday - Friday 
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  • Phone Lines:
  • 9.00am - 4.00pm Monday - Friday 
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Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.