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Travel Insurance

Explore the world with our flexible cover


Our high levels of cover include Medical Assistance, Repatriation and Cancellation as standard, and our award winning service means that you can trust CSIS to protect you whether you are holidaying in the UK or abroad.

With the option to include Luggage and Personal Money, and no administration fees, we have become the provider of choice for many satisfied customers and their families so talk to us now about cover and service you can trust.

Key Features and Benefits :

  • Comprehensive cover limits
  • UK based claims team
  • Medical repatriation helpline
  • Special family rates - including school trips etc
  • Special rates for single parent families
  • Children under 2 go free
  • Low excess
  • USA and Canada up to and including age 75 * if cover is Worldwide 
  • 17 day automatic winter sports cover with Annual Trip travel up to and including age 65

We can offer either Annual or Single Trip cover for Worldwide, European or UK trips.

For frequent travellers our Annual Travel Insurance is our most convenient, cost effective policy, allowing for multiple trips throughout the year. It also has the option to include or exclude luggage and personal money cover.

Our Single Trip policy also offers excellent value for money, and still carries the option to include or exclude luggage and personal money cover depending on your needs.  

* Please note that all cover is excluded for travellers aged 76 or over if travelling to the USA or Canada. Cover for the Rest of the World will remain in force. 

Moneywise Award
"The employees were so helpful, efficient and professional , I would highly recommend you on my experience."
Ms M from Dunstable

"The whole experience from start to finish was excellent."
Mr B from Deal

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Medical Conditions

It is important that you read our policy information relating to cover for pre-existing medical conditions on our Travel Insurance policies.

Please click here for details of how medical conditions are treated under our policies.

Manual Travel Insurance Renewal

If you purchase an annual travel policy we will write to you approximately 21 days before your insurance renewal date with details of your renewal schedule confirming the premium for the next 12 months. This is your renewal invitation. You must contact us and pay your premium, otherwise your cover will end on the renewal date, and you will not be insured.

Please note: In respect of travel to all Worldwide destinations, it is your responsibility to disclose all pre-existing medical conditions at every renewal to the Medical Screening Helpline.

To Obtain a Quote: 

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Policies effective in 2020 are underwritten by ERGO Travel Insurance Services Ltd (ETI) on behalf of Great Lakes Insurance SE (GLISE) and administered by BRS Risk Management.
Your policy documentation is issued by the Civil Service Insurance Society. Please see below for full policy wording. 

Please note:

Due to high call volumes and the unprecedented number of claims being recorded by ERGO Travel Insurance Services Ltd (ETI), it may currently take up to 10 working days for them to acknowledge your claim. They hope to resume normal service levels shortly.


If your annual travel policy isn’t currently due for renewal CLICK HERE and we’ll contact you at the right time to see if we can save you money.

More about your cover

Annual IPID 2020
PDF (167 kb)
Annual Wording 2020
PDF (669 kb)
Single IPID 2020
PDF (166 kb)
Single Wording 2020
PDF (540 kb)