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Travel Insurance

Explore the world with our flexible cover

PLEASE NOTE : We regret that we cannot provide cover when travelling to destinations that the FCDO (previously known as the FCO) have advised against.


For Single trip travel policies purchased on or after 1st January 2021, and Annual travel policies with a new policy start date or renewal date from the 1st January 2021 please CLICK HERE (PDF).  For all other travel policies  please contact us and we will be happy to clarify your cover.

We have also created a dedicated COVID-19 frequently asked questions area to help you understand how our policies work during the pandemic.

Please click here to visit our COVID-19 FAQs.

Our Policies:

Our high levels of cover include Medical Assistance, Repatriation and Cancellation as standard, and our award winning service means that you can trust CSIS to protect you whether you are holidaying in the UK or abroad.

With the option to include Luggage and Personal Money, and no administration fees, we have become the provider of choice for many satisfied customers and their families so talk to us now about cover and service you can trust.

Key Features and Benefits :

  • Comprehensive cover limits
  • UK based claims team
  • Medical repatriation helpline
  • Special family rates - including school trips etc
  • Special rates for single parent families
  • Children under 2 go free
  • Low excess
  • USA and Canada up to and including age 75 * if cover is Worldwide 
  • 17 day automatic winter sports cover with Annual Trip travel up to and including age 65

We can offer either Annual or Single Trip cover for Worldwide, European or UK trips.

For frequent travellers our Annual Travel Insurance is our most convenient, cost effective policy, allowing for multiple trips throughout the year. It also has the option to include or exclude luggage and personal money cover.

Our Single Trip policy also offers excellent value for money, and still carries the option to include or exclude luggage and personal money cover depending on your needs.  

* Please note that all cover is excluded for travellers aged 76 or over if travelling to the USA or Canada. Cover for the Rest of the World will remain in force. 

"The employees were so helpful, efficient and professional , I would highly recommend you on my experience."
Ms M from Dunstable

"The whole experience from start to finish was excellent."
Mr B from Deal

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Medical Conditions

It is important that you read our policy information relating to cover for pre-existing medical conditions on our Travel Insurance policies.

Please click here for details of how medical conditions are treated under our policies.

Manual Travel Insurance Renewal

If you purchase an annual travel policy we will write to you approximately 21 days before your insurance renewal date with details of your renewal schedule confirming the premium for the next 12 months. This is your renewal invitation. You must contact us and pay your premium, otherwise your cover will end on the renewal date, and you will not be insured.

Please note: In respect of travel to all Worldwide destinations, it is your responsibility to disclose all pre-existing medical conditions at every renewal to the Medical Screening Helpline.

To Obtain a Quote: 

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Policies effected in 2021 are underwritten by ERGO Travel Insurance Services Ltd (ETI) on behalf of Great Lakes Insurance SE (GLISE) and administered by P J Hayman and Company Ltd. Your policy documentation is issued by the Civil Service Insurance Society. Please see below for full policy wording.

If we can't offer you the travel insurance cover you want, or your premium is higher than you expected because you have serious medical conditions, you may be able to get help by accessing the Money and Pensions Service (MaPS) Directory online at or by calling them on 0800 138 7777 (Mon-Fri 8am-6pm).

If your annual travel policy isn’t currently due for renewal CLICK HERE and we’ll contact you at the right time to see if we can save you money.

More about your cover