Car insurance
you can rely on.

A quality product with a first class service you can trust

You won't find us on any price comparison sites as we prefer to deal directly with all our customers from initial enquiry, and throughout the life of the policy.  We aim to offer you insurance that meets your needs, at a competitive price.  

• ERS (Syndicate 218 at Lloyds) Managed by IQUW Syndicate Management Ltd
• Marmalade Ltd (underwritten by AGEAS Insurance Ltd and Highway Insurance Company)

Your car insurance excesses explained

The "excess" is the amount you will be asked to pay towards a claim.
As this may vary depending on the insurance policy you buy from us, we will explain this to you over the telephone when we arrange your quotation.

These amounts may also vary:

• due to the specific type of insurance or car insured
• where a higher voluntary deduction has been selected

Your policy schedule will also detail any excesses applicable to your cover, and our friendly team will always be happy to answer any further questions you may have.
 

Terms and conditions

Car Insurance is underwritten by ERS. Finance, if required, will be provided by Premium Credit Ltd. Please note that all quotations are subject to Terms and Conditions. Full Policy Wordings are available upon request.

At CSIS we always strive to give you the best deal. We have found that, by talking to you rather than asking a standard set of questions, we can better find the right policy for you.

If your policy is due for renewal within the next 30 days please request a quote or call our friendly sales team on:

01622 766960

GET A QUOTE

9am - 5pm Monday - Friday

Motor Legal Expenses and Guaranteed Vehicle Hire Insurance

The Motor Legal Expenses is provided by Lexelle Ltd (underwritten by Financial & Legal Insurance Company Ltd) and Guaranteed Vehicle Hire Insurance is provided by Stategic Insurance Services Ltd (underwritten by Collinson Insurance – a trading name of Astenska Insurance Ltd) at a cost of £22.50 inclusive of Insurance Premium Tax.

This cover includes:

• Up to £100,000 for legal costs to help claim back uninsured losses.
• Professional Fees of any Civil claim for damages or compensation in respect of death or bodily injury sustained by you in a road traffic accident.
• A guaranteed vehicle hire car will be provided if the vehicle is deemed a total loss, and for up to 3 days after you have received payment for your claim.

Exclusions include but are not limited to:

• A maximum of two claims for a hire vehicle for a total of 14 days in total, per period of insurance.
• If your claim does not have a prospect of above 50% of obtaining the payment of damages or compensation from another party

Motor Breakdown

Motor Breakdown including EU Cover

The breakdown policy is with the provider RAC Motoring Services via Broker Direct Plc at a cost of £89.50 inclusive of Insurance Premium Tax.

The cover includes:

• Roadside
• At home
• Recovery
• Onward travel
• Misfuel rescue
• European Motoring Assistance

Exclusions include but are not limited to:

• The cost of any parts
• Anything which is not a breakdown
   

Motor Breakdown within the UK:

The breakdown policy is with the provider Sparta Breakdown a trading name of All Broker Services Ltd at a cost of £60.00 inclusive of Insurance Premium Tax.

The cover includes:

• Roadside Assistance
• National Recovery 
• At home

Exclusions include but are not limited to:

• Faults that occurred prior to the commencement of your cover
• Repair and labour costs other than the 1 hour of roadside assistance, including the cost of replacement parts
• Any claim where the vehicle is deemed to be illegal, untaxed, has no valid MOT, un-roadworthy or dangerous to transport

Please see product documentation for full list of exclusions.

What to have on hand to assist with the car insurance quote process:
 

• Car details:
  Car Registration (or make/model and year) as well as the value, purchase date, annual mileage and odometer reading.
• Personal Data:
  Address, driving licence info, claims/convictions for all drivers.
• Policy start Date:
  An inaccurate date may mean you are uninsured or dually insured, and may affect your premium.
• No Claims Discount:
  This is the number of years No Claims Discount that you have earnt and can be used towards the insurance. We may need a copy of this at a later stage so please keep this in a safe place.

For all motor claims excluding breakdown and windscreen please call

03300 945 485

Information about our claims management service

The time of a claim is when you need us the most, and we want to do all we can to ensure that you get the best service possible. After all, that's exactly what you pay your premium for.

CSIS uses a claims management service (in partnership with Lemonaid Motor Legal) to provide our customers with a single point of contact ensuring the claims process is as simple as possible.  

Our claims contact centre is in operation 24 hours a day, 365 days a year.
 

For windscreen claims (Comprehensive cover)

Ageas: 0800 174 764
Aviva: 0800 678 999
AXA: 0345 608 0230
Covea: 0330 024 2270
ERS: 0330 123 5992
 

Breakdown

BD Assistance by RAC
Breakdown in UK – 03332023072

Breakdown in Europe - Calling from Europe 0033472435255, calling from a French landline (Freephone) 0800290112, calling from the Republic of Ireland (Freephone) 1800535005, bringing vehicle back to the UK after a breakdown 03301590342. 

Alternatively, you can download the myRAC app -  it is the quickest and easiest way to get help if you breakdown. 

Claim form requests – from the UK 03301590337 or europeanclaims(at)rac.co.uk or from Europe 00441613321040 or www.rac.co.uk/europeanclaimform

ERS Breakdown (for policies purchased or renewed on or after 14.11.24)
Breakdown in UK – 0800 243 783 or 01277 720718 

Breakdown in Europe - +44 1277 235 999

If you are deaf, hard of hearing or speech impaired and require assistance, you can text your full name and registration number to        +44 (0) 7537 404890. 

Sparta Breakdown a trading name of All Broker Services Ltd
Phone – 01423535786