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Postage Costs and the Environment

postage-cost-enviro.jpgAs communication technology continues to advance, customers are becoming more accustomed to instant information via email and texts. Here at CSIS, we would like to encourage this.

Not only are emails more environmentally friendly (less paper used - less trees need to be destroyed, less fuel used for delivery etc.), it is also a far cheaper option. If we are able to keep costs down, as a not-for-profit organisation, we are then able to pass more on to the charity we support. Any available surplus goes to the CSIS Charity Fund with a smaller contribution being made to local charities around Kent.

Of course, we understand that this is not an option for everyone, but before requesting to have all paperwork posted, consider if you are happy with just the certificate, rather than all paperwork such as the policy booklets (often bulky documents) which often stay the same from year to year. Less for you to store in that kitchen drawer as well (which we know we are all guilty of).

CSIS are also looking into the possibility of a portal, where you can log in and all your documents are centrally stored – more to follow in the coming months – but again, giving you an alternative method for communication.

More recent stories from CSIS…

Help Us Spread the Word

September 17, 2026

Earlier this year, we attended a couple of events where we had the opportunity to speak with civil servants and retirees from across the UK. One thing surprised us: many people we spoke to had never heard of CSIS or were unaware of the member benefits and…

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Taking the Leap for the Charity for Civil Servants

September 17, 2026

This September, Charity for Civil Servants is inviting supporters across the Civil Service community to take part in its exciting Skydive Challenge, helping to raise vital funds for current, former and retired civil servants and their families.

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We Are Moving to Digital First Communications

September 16, 2026

CSIS is moving towards a digital first approach to customer communications wherever possible. Communicating by email enables us to provide a faster, more efficient service, while reducing paper and postage costs. As a not-for-profit organisation, this…

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Quality coverage while giving back

Car Insurance
Car insurance from CSIS - The insurance people who care

The right cover for the road ahead. Get a quote today.

Roadside Assistance and Motor Legal Expenses options available. Great customer service to give you peace of mind that we are always here for you.

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Home Insurance
Home insurance from CSIS - The insurance people who care

We offer a range of home insurance policies to suit your needs.

Family Legal Expenses and Home Emergency options available. A first class customer service team thats always here when you need us.

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Travel Insurance
Travel insurance from CSIS - The insurance people who care

CSIS have become the provider of choice for many satisfied customers.

Cover options include Medical Assistance, Repatriation and Cancellation. This is paired with our great customer service here whenever you might need us.

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Don’t believe us? Just read through some of the many reviews we have from our happy customers.

 

Call our friendly sales team today on

01622 766960 

or email us at insurance(at)csis.co.uk

 
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Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.