As communication technology continues to advance, customers are becoming more accustomed to instant information via email and texts. Here at CSIS, we would like to encourage this.
Not only are emails more environmentally friendly (less paper used - less trees need to be destroyed, less fuel used for delivery etc.), it is also a far cheaper option. If we are able to keep costs down, as a not-for-profit organisation, we are then able to pass more on to the charity we support. Any available surplus goes to the CSIS Charity Fund with a smaller contribution being made to local charities around Kent.
Of course, we understand that this is not an option for everyone, but before requesting to have all paperwork posted, consider if you are happy with just the certificate, rather than all paperwork such as the policy booklets (often bulky documents) which often stay the same from year to year. Less for you to store in that kitchen drawer as well (which we know we are all guilty of).
CSIS are also looking into the possibility of a portal, where you can log in and all your documents are centrally stored – more to follow in the coming months – but again, giving you an alternative method for communication.
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Read MoreWe’ve recently updated our website to make it even easier to explore your car insurance options. You can now get an instant indicative quote online! We still believe in the value of personal service, and as your broker, we’re here to guide you through…
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Read MoreThe right cover for the road ahead.
Roadside Assistance and Motor Legal Expenses options available. Great customer service to give you peace of mind that we are always here for you.
We offer a range of home insurance policies to suit your needs.
Family Legal Expenses and Home Emergency options available. A first class customer service team thats always here when you need us.
CSIS have become the provider of choice for many satisfied customers.
Cover options include Medical Assistance, Repatriation and Cancellation. This is paired with our great customer service here whenever you might need us.
Don’t believe us? Just read through some of the many reviews we have from our happy customers.
Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.