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We are sorry. Due to unforeseen staff absence and to ensure we are able to continue to provide the best possible service, we are temporarily altering our weekday telephone opening hours to 10am-4pm.

Should you need a new business quotation, you can complete this online, or you can email us at sales(at) with your contact details, and we will aim to call you back within 24 hours. For any existing policies, you can email us at insurance(at) and we will respond to your query as quickly as possible.


The Insurance People Who Care... being a “not for profit” organisation, CSIS donate all available profits to Civil and Public Service Charities. Since 2007, CSIS has donated over £8million to help put peoples lives back on track. Check out our News for industry news, insurance product updates, partner updates and for updates on our recent CSR activity.

Recent Stories

CSIS Easter CSR Update

March 18, 2024

We are always keen to give back to our wonderful community as part of our CSR programme and have a number of activities to share with you including supporting the Wishing Heart Charity, Demelza, Kent Search & Rescue, Heart of Kent Hospice, and CFCS’s Mega…

Read More

Why Travel Insurance is so Important

March 15, 2024

We take a closer look into why it is so important for you to take out travel insurance if you are planning on taking a holiday abroad this summer.

Read More

Rising Motor Premiums

March 12, 2024

It has been a challenging few years for the motor industry, which has affected our policyholders through higher premiums. We share some more insight into this to help keep you informed.

Read More

Why choose CSIS?

Our customer service, and treating customers fairly is at the heart of what we do. Rated 'Excellent' for our service on Trustpilot. We are always happy to speak to you on the phone, and our policies include the following as standard:

  • Competitive premiums
  • Friendly, knowledgeable staff
  • Helpful phone service
  • A range of cover & options
  • Monthly & annual premium options
  • Immediate cover available




Quality coverage while giving back

Car Insurance
Car insurance from CSIS - The insurance people who care

We work with a range of insurers to provide you cover that's right for you.

Roadside Assistance and Motor Legal Expenses options available. Great customer service to give you peace of mind that we are always here for you.

Start a Car QuoteMore on Car Insurance

Home Insurance
Home insurance from CSIS - The insurance people who care

We offer a range of home insurance policies to suit your needs.

Family Legal Expenses and Home Emergency options available. A first class customer service team thats always here when you need us.

Start a Home QuoteMore on Home Insurance

Travel Insurance
Travel insurance from CSIS - The insurance people who care

CSIS have become the provider of choice for many satisfied customers.

Cover options include Medical Assistance, Repatriation and Cancellation. This is paired with our great customer service here whenever you might need us.

Start a Travel QuoteMore on Travel Insurance

A reputation you can trust.

Don’t believe us? Just read through some of the many reviews we have from our happy customers.


Call our friendly sales team today on

01622 766960 

or email us at insurance(at)

Office Hours:
  • 8:30am - 5:30pm Mon-Fri
  • 9:00am - 1:00pm Sat



Civil Service Insurance Society, 1st Floor Gail House, Lower Stone Street, Maidstone, Kent, ME15 6NB Company Reg. No. 34117. CSIS is authorised and regulated by the Financial Conduct Authority, regulation number 304151. All information on this site is intended for permanent residents of the UK and Northern Ireland only. CSIS is a ‘Not for Profit’ organisation.