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CSIS welcomes your feedback!

Date
October 2021

To  maintain an outstanding level of customer service we know how important it is for you to have your say. 
We invite you to provide feedback whenever you arrange a new policy or contact us to amend an existing policy to ensure we are providing the best service we can. 

Not only can you rate us, but you can also tell us what we did well or how we could improve. 

Last month our average rating was 9.5/10 and here’s what you had to say:


Being able to speak to friendly, well informed and efficient advisor was excellent
– Mr A (Axminster)

 

Staff were very friendly, and explained the policy terms and conditions well.   All correspondence arrived promptly and was easy to read. – Ms F (London)

 

You understood my situation and the quote given was perfect – Mrs S (Newcastle Upon Tyne)

 

It is always a pleasure talking to staff at CSIS.  Friendly and knowledgeable.  All queries answered with confidence – A great team!  Mr S (Colchester).