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About Us

Who are we?

Founded in the War Office in 1890 the Civil Service Insurance Society (CSIS) has now evolved into a modern, multi-award winning insurance provider, offering a range of insurance products to current, former and retired civil and public servants and their partners.

We offer quality products at competitive prices with exceptional customer service and, being a “not for profit” organisation, we then donate all profits to Civil and Public Service Charities through our partner the CSIS Charity Fund. In the last decade alone we have donated over £7 million to be distributed to charitable organisations.

Our customers have voted in such numbers that we have been crowned Most Trusted Car Insurance Provider in five of the last six years in the Moneywise Magazine Anuual Awards. Currently, as well as being the Most Trusted Car Insurance Provider, we are also proud to have been voted as the Moneywise Most Trusted Home Insurance Provider and Most Trusted Travel Insurance Provider. We also hold Moneywise’ overall title as Highly Commended Insurance Provider. In addition, we hold first place for transparency and fairness nationally in the Fairer Finance online rankings for Car Insurance.

Our aim has always been to offer high quality cover at competitive premiums with no hidden fees and no add-ons. A key feature is the availability of interest-free monthly instalments and no administration fees or charges for Car and Home insurance products.

Our highly trained and qualified customer-friendly staff will take the time to talk you through our products and benefits and our policyholder feedback consistently gives us outstanding scores for customer service and care.

Where are we?

We cover the whole of the United Kingdom from our office in Maidstone:

Floor 7
Colman House
King St
Maidstone
Kent
ME14 1DD