Mrs B from Loughborough :

"I am continually delighted by the service that I receive from CSIS. The young lady who has dealt with me on a number of occasions is friendly and very professional, fully explaining the policy, but with time for a personal element to the conversation. I'm made to feel like a valued customer, rather than a statistic. Thank you for a really good experience. You're a rare find these days! "

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Mr R from Burnley :

"This time we had to cancel our insurance with you, but it was no problem. Everything was done in a friendly and professional manner. We are VERY pleased."

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Mrs B from Leeds :

"Everything was explained very well and being a pensioner the monthly payment with no additional costs was very good, I have always paid the full amount and it is a big chunk at once. "

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Mrs H from Shropshire :

"The quality of customer service provided by CSIS is second to none. I have always had first class service, and that was repeated again this time. "

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Mrs B from Leicester :

"Having suffered extremely poor service from my existing provider, it was wonderful to be treated in such a caring and efficient manner. "

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­Mrs W from Durham :    

"Excellent customer service, extremely polite and helpful with my car insurance quotation and policy. After an extremely stressful time with another insurance provider, I can not stress enough how relieved I was to change my policy to CSIS which was and has been totally hassle free. Thank you!"

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Mrs M from Cleveland :

"Very pleasant and easy to understand telephone enquiry service, very polite and helpful, everything fully explained. Also your quote was £50 cheaper than my previous insurer for renewal!"

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Mrs D from Bolton :

"A very personal service, your customer representative was excellent. The price was great value too. I'm very pleased with the whole process. Thank you."

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Miss G from North Yorkshire :

"I particularly liked being able to speak to someone rather than having to do everything on line, my queries were answered immediately and very professionally. I cannot recommend you highly enough and have already told several of my friends to contact CSIS."

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Mr T from Herne Bay :

"Fast and convenient process to obtain a new policy; much cheaper then the quote from my existing insurer. Advisor was very helpful, friendly and human!"

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Mr D from Wolverhampton :

"I think the complete service was very professional from start to finish. I can honestly say that after many years of dealing with insurers for car and home insurance, CSIS are right up there with the BEST."

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Mrs S from Cleveland :

"Your customer service is second to none. You can have a real and quality two way conversation with staff unlike other companies who are unable to do anything other than read from a script from which they won't deviate. Well done!"

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Mr R from Aberdeen :

"Getting quotes for insurance can often be a frustrating experience but I found CSIS very straightforward to deal with. Your adviser was helpful and took me through the quotation process in a detailed but easy to understand manner. The cover offered and the price quoted were excellent and I had no hesitation in switching my car insurance to CSIS."

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Mr G from Nantwich :

"Friendly, helpful and reliable. After several years as a customer, I left for a year, but was happy to return. The product may cost a little more but it is trustworthy."

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Mrs P from Gloucestershire :

"The whole experience was encouraging in that the attitude of other providers led me to expect less. Your Staff are knowledgeable and very helpful and a pleasure to deal with."

 

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